# How do I reconcile an order?

## You can quickly reconcile an order by going to your dashboard and selecting 'reconcile'

Reconciling invoices can be done via your **Dashboard**. If you receive and item that needs a credit, you are given **7 days** to submit this to our team.

On your **Dashboard** you will see a **Report Issue** button next to the orders.

Click Report Issue button and select issue.

After that, you will be asked to provide details and images regarding the specific issue you selected.

**Refunds on orders will be placed as a credit on your account only. If approved, credit will be issued in 5-7 business days.**